Privacy Policy
Privacy Policy
This Privacy Policy outlines the collection, use, and sharing of your personal information when you visit or make a purchase from our website.
Personal Information We Collect
Upon visiting the site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to our site, and details on how you interact with the site. This automatically collected information is referred to as "Device Information."
When you make a purchase or attempt to do so through the site, we collect specific information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
Use of Your Personal Data
We utilize your personal data to facilitate transactions and communicate with you. This includes sending transaction-related communications such as welcome emails, notifications, and announcements. Additionally, we may send you marketing communications to update you on our new products or other information that may be of interest to you.
The Order Information collected is generally used to fulfill orders placed through the site, including processing payment information, arranging for shipping, and providing invoices and/or order confirmations. Furthermore, this information is used to:
- Communicate with you;
- Screen orders for potential risk or fraud; and
- Provide you with information or advertising related to our products or services in line with your preferences.
Device Information is utilized to screen for potential risk and fraud (especially your IP address) and to improve and optimize our site, generating analytics about how our customers browse and interact with the site, and assessing the success of our marketing and advertising campaigns.
Sharing of Your Personal Data
Your personal data will not be sold to third parties without your prior consent. However, we may share your personal data with third parties who work on behalf of our company to deliver products and provide excellent customer service.
Your Rights
If you do not wish for us to use your personal data for marketing communications, please email us at info@cloudcatcher.asia or click the unsubscribe link at the bottom of our emails. If we do not receive any communication from you or see an unsubscribe request, we will assume that we have your implied consent to use your personal data for this purpose. Please note that we cannot fulfill your order and deliver products if you do not want us to process your personal data for that purpose.
Data Retention
When you place an order through the site, we will retain your Order Information for our records unless you request us to delete this information.
Revision
CLOUD CATCHER ASIA reserves the right to update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
If you have any issues or questions regarding this privacy policy, please email us at info@cloudcatcher.asia.